Shipping Policy
UK Shipping
- Standard Shipping: Shipping within the UK is a flat rate of £2 per order. All orders are sent via Royal Mail 24 Tracked to ensure fast and reliable delivery.
- Free Shipping: Enjoy free standard shipping on all UK orders over £49. The free shipping option will automatically be applied at checkout once your order qualifies.
- Special Delivery: For faster delivery, you can upgrade to Special Delivery for an additional £7. To request this service:
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- Tip £7 with your order
- Add a note to your order specifying the upgrade.
- Contact our customer service team to confirm the upgrade.
International Shipping
- We ship to most countries in Europe and America where Royal Mail tracked shipping is available. Shipping costs and delivery times will vary depending on the destination.
Shipping Schedule
- Our shipping team operates between 8:50 am and 6:00 pm, Monday through Friday.
- We usually offer same-day shipping starting from Wednesday, depending on order volume and staff availability.
- We are expanding our shipping capacity and may add part-time staff for Monday/Tuesday shifts. A weekend shift is also being considered for early 2025.
Additional Information
While we strive to ship your order as quickly as possible, please note that during peak periods, there may be slight delays. We appreciate your patience and understanding.
For any questions or special arrangements, please contact our customer service team via the contact us page or the little chat box bottom right.
